Support offerings

Support for commercial projects

I am happy to offer the following support opportunities for commercial projects. All support vouchers may be purchased on a time and material base and are not refundable. After purchase you will receive an official invoice.

Basic support voucher

  • Support by e-mail for 7 days after purchase. This includes:
    • Answers to all questions concerning my extensions.
    • Information on technical details.
    • Help with error messages.
    Price: 79,00 € incl. VAT

Premium support voucher

  • Support by e-mail for 7 days after purchase. This includes:
    • Answers to all questions concerning my extensions.
    • Information on technical details.
    • Help with error messages.
  • Remote support for your Typo3 installation (1 hour)
    • Requirement: you will need to give temporary access to your Typo3 installation.
    • Analysis of errors in your Typo3 installation.
    • Configuration and installation support for my extensions.
    • Bugfixing of my extensions.
    Price: 149,00 € incl. VAT.

Platinum support voucher

Please contact me at sebastian.faulhaber@gmx.de and tell me more about your requirements. I’ll be glad to offer you a customized support package that exactly fits your needs!

Support for non-profit organizations, universities and educational usage

I will keep on supporting non commercial projects (for non-profit organizations, universities etc.) at no charge. Please send an e-mail including a detailed problem description to sebastian.faulhaber@gmx.de.

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